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Privacy Policy

At TelDiseño MX S.A. de C.V., we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and safeguard the information you provide when using our online platform, in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

Information We Collect
We collect personal data that you voluntarily provide when you use our services, such as your name, contact information, and any other information necessary for delivering telecommunications design and engineering services. Additionally, certain technical data may be collected automatically to improve the performance and security of our site.

Use of Your Information
Your personal data is processed only for legitimate business purposes, including but not limited to:
- Providing and managing our telecommunications infrastructure consulting, custom communication solutions, and related services
- Communicating with you regarding service updates, inquiries, and support
- Complying with legal obligations
- Improving and optimizing our online platform and service offerings

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared with trusted service providers who assist us in delivering our services, subject to confidentiality agreements and strict data protection measures. Disclosure may also occur when required by law or to protect our legal rights.

Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

Your Rights
Under applicable data protection laws, including the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data when it is no longer necessary for the purposes collected
- Object to the processing of your data for marketing or other legitimate interests
- Request restriction of processing in certain circumstances
- Receive your data in a portable format
- Withdraw consent at any time where processing is based on your consent

To exercise these rights, you may contact us by mail at the address provided below.

Data Security
We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. Our team regularly reviews and updates security protocols to maintain data integrity.

Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience, analyze site usage, and support functionality. You can control cookie preferences through your browser settings.

International Data Transfers
If your data is transferred outside of Mexico, we ensure that adequate protections are in place to comply with GDPR and applicable laws, including the use of standard contractual clauses or other approved safeguards.

Contact Information
If you have any questions or concerns about this privacy policy or how we handle your personal data, you can write to us at:

TelDiseño MX S.A. de C.V.
458 Revolución Avenue, Floor 5
Guadalajara, Jalisco, 44100
Mexico

We appreciate your trust in choosing our services and are dedicated to protecting your privacy with the highest standards.